Tag Archive for 'Broadband Network'

Glossary

2G Second generation of mobile telephony systems. Uses digital transmission to support voice, low-speed data communications, and short messaging services.

2.5G In mobile telephony, 2.5G protocols extend 2G systems to provide additional features such as packet-switched connections (GPRS) and higher-speed data communications.

3G Third generation of mobile systems. Provides high-speed data transmission and supports multimedia applications such as full-motion video, video-conferencing and internet access, alongside conventional voice services.

3.5G 3.5G refers to evolutionary upgrades to 3G services starting in 2005-2006 that provide significantly enhanced performance. High Speed Downlink Packet Access is expected to become the most popular 3.5G technology (see HSDPA).

3G LTE See LTE.

802.11 see Wireless LANs (WiFi).

Access network Electronic Communications Network which connects end-users to a service provider; running from the end-user’s premise to a Local Access Node and supporting the provision of access based services. It is sometimes referred to as the local loop or last mile.

ADSL Asymmetric Digital Subscriber Line. A digital technology that allows the use of a standard telephone line to provide high-speed data communications. Allows higher speeds in one direction (towards the customer) than the other.

AM Amplitude Modulation. Type of modulation produced by varying the strength of a radio signal. This type of modulation is used by broadcasters in three frequency bands: medium frequency (MF, also known as medium wave: MW); low frequency (LF, also known as long wave: LW), and high frequency (HF, also known as short wave: SW). The term AM is often used to refer to the medium frequency band (see MF below).

BERR Department for Business, Enterprise and Regulatory Reform.

Bit-rates The rate at which digital information is carried within a specified communication channel.

Broadband A service or connection generally defined as being ‘always on’ and providing a bandwidth greater than narrowband.

Communications Act Communications Act 2003, which came into force in July 2003.

Contention ratio An indication of the number of customers who share the capacity available in an ISP’s broadband network. Figures of 50:1 for residential broadband connections and 20:1 for business are typical).

DAB Digital Audio Broadcasting. A set of internationally accepted standards for the technology by which terrestrial Digital Radio multiplex services are broadcast in the UK.

DCMS Department for Culture, Media and Sport.

Digital switchover The process of switching over the current analogue television broadcasting system to digital, as well as ensuring that people have adapted or upgraded their televisions and recording equipment to receive digital TV.

Directgov The official UK Government website for citizens, providing access to a wide range of public services.

DIUS Department for Innovation, Universities and Skills.

DMB Digital Mobile Broadcasting. A variant of the DAB digital radio standard for mobile TV services, and an alternative to DVB-H (see DVB, below).

Dongle A physical device, attached to a PC’s USB port, which adds hardware capabilities.

DRM A family of technologies and protocols used to limit duplication of digital media.

DSL Digital Subscriber Line. A family of technologies generally referred to as DSL, or xDSL, capable of transforming ordinary phone lines (also known as ‘twisted copper pairs’) into high speed digital lines, capable of supporting advanced services such as fast Internet access and video-on-demand. ADSL, HDSL (high data rate digital subscriber line) and VDSL (very high data rate digital subscriber line) are all variants of xDSL).

DTT Digital Terrestrial Television, currently most commonly delivered through the Freeview service.

DVB Digital Video Broadcasting. A set of internationally accepted open standards for digital broadcasting, including standards for distribution by satellite, cable, radio and handheld devices (the latter known as DVB-H).

DVD Digital Versatile Disc. A high capacity CD-size disc for carrying audio-visual content. Initially available read-only, but recordable formats are now available.

DVR Digital Video Recorder (also known as Personal Video Recorder and Digital Television Recorder). A digital TV set-top box including a hard disk drive which allows the user to record, pause and rewind live TV.

EPG Electronic Programme Guide. A programme schedule, typically broadcast alongside digital television or radio services, to provide information on the content and scheduling of current and future programmes.

Fibre-to-the-cabinet Access network consisting of optical fibre extending from the access node to the street cabinet. The street cabinet is usually located only a few hundred metres from the subscriber premises. The remaining segment of the access network from the cabinet to the customer is usually a copper pair but could use another technology, such as wireless.

Fibre-to-the-home A form of fibre optic communication delivery in which the optical signal reaches the end user’s living or office space.

Fibre-to-the-building A form of fibre-optic communication delivery in which an optical fibre is run directly onto the customers’ premises.

FM Frequency Modulation. Type of modulation produced by varying the frequency of a radio carrier in response to the signal to be transmitted. This is the type of modulation used by broadcasters in part of the VHF (Very High Frequency) band, known as VHF Band 2.

Format The type of programme service broadcast by radio stations. Also, the part of a radio station’s licence which describes the programme service.

Free-to-air Broadcast content that people can watch or listen to without having to pay a subscription.

GDP Gross Domestic Product.

GPRS General Packet Radio Service, a packet data service provided over so-called 2.5G mobile networks.

GPS The GPS (Global Positioning System) is a ‘constellation’ of 24 well-spaced satellites that orbit the Earth and make it possible for people with ground receivers to pinpoint their geographic location.

GSM Global Standard for Mobile Telephony, the standard used for 2G mobile systems.

HDTV High-Definition Television. A technology that provides viewers with better quality, high-resolution pictures.

Headline connection speed The theoretical maximum data speed that can be achieved by a given broadband. A number of factors, such as the quality and length of the physical line from the exchange to the customer, mean that a given customer may not experience this headline speed in practice.

HSPA Jointly, downlink and uplink mobile broadband technologies are referred to as HSPA (High Speed Packet Access) services.

International roaming A service offered by mobile operators that allows customers to use their phone abroad. The home operator has agreements with foreign operators that allows customers to make and receive calls, send and pick up text messages, and use some of the other mobile services (such as access to voicemail or topping-up credit on pre-pay phones). The exact services available and the charges for their use vary between operators.

Internet A global network of networks, using a common set of standards (e.g. the Internet Protocol), accessed by users with a computer via a service provider.

Internet-enabled mobile phone A mobile phone which allows its user to access the internet via in-built access technology such as GPRS or WCDMA.

IP (Internet Protocol) The packet data protocol used for routing and carriage of messages across the Internet and similar networks.

IPTV Internet Protocol Television. The term used for television and/or video signals that are delivered to subscribers or viewers using Internet Protocol (IP), the technology that is also used to access the Internet. Typically used in the context of streamed linear and on-demand content, but also sometimes for downloaded video clips.

ISDN Integrated Services Digital Networks. A standard developed to cover a range of voice, data, and image services intended to provide end-to-end, simultaneous handling of voice and data on a single link and network.

ISP Internet Service Provider. A company that provides access to the internet.

KTNs (Knowledge Transfer Networks) Groups bringing together communities of shared interest around emerging technologies, established and funded by Government, industry and academia, to facilitate acquisition and sharing of knowledge.

LAN (Local area network) A network for communication between computers covering a local area, like a home or an office.

Leased Line A transmission facility which is leased by an end user from a public carrier, and which is dedicated to that user’s traffic.

LLU (Local Loop Unbundling) LLU is the process where the incumbent operators (in the UK it is BT and Kingston Communications) make their local network (the lines that run from customers premises to the telephone exchange) available to other communications providers. The process requires the competitor to deploy its own equipment in the incumbent’s local exchange and to establish a backhaul connection between this equipment and its core network.

Local Loop The access network connection between the customer’s premises and the local PSTN exchange, usually a loop comprised of two copper wires.

LTE (Long Term Evolution). Part of the development of 4G mobile systems that started with 2G and 3G networks.

MMS Multimedia Messaging Service. The next generation of mobile messaging services, adding photos, pictures and audio to text messages.

Mobile Broadband Various types of wireless high-speed internet access through a portable modem, telephone or other device.

MP3 (MPEG-1 Audio Layer-3) A standard technology and format for compressing a sound sequence into a very small file (about one-twelfth the size of the original file) while preserving the original level of sound quality when it is played.

MP3 Player A device that is able to store and play back MP3 files.

MPEG Moving Picture Experts Group. A set of international standards for compression and transmission of digital audio-visual content. Most digital television services in the UK use MPEG2, but MPEG4 offers greater efficiency and is likely to be used for new services including TV over DSL and High-Definition TV.

Multichannel In the UK, this refers to the provision or receipt of television services other than the main five channels (BBC ONE & TWO, ITV1, Channel 4/S4C, Five) plus local analogue services. ‘Multichannel homes’ comprise all those with digital terrestrial TV, satellite TV, digital cable or analogue cable, or TV over broadband. Also used as a noun to refer to a channel only available on digital platforms (or analogue cable).

Multiplex A device that sends multiple signals or streams of information on a carrier at the same time in the form of a single, complex signal. The separate signals are then recovered at the receiving end.

MVNO An organisation which provides mobile telephony services to its customers, but does not have allocation of spectrum or its own wireless network.

MW See AM above.

Narrowband A service or connection providing data speeds up to 128kbit/s, such as via an analogue telephone line, or via ISD.

Next generation core networks (NGN) Internet Protocol based core networks which can support a variety of existing and new services, typically replacing multiple, single service legacy networks.

Next generation access networks (NGA) Broadband access networks that connect the end-user to the core network capable of with a bandwidth quantity and quality significantly in excess of current levels (a benchmark of 20 Mbit/s or more is often used).

Ofcom Office of Communications, the converged regulator established by the Communications Act 2003.

Oftel Office of Telecommunications, whose functions transferred to Ofcom on 29th December 2003.

PACT Producers Alliance for Cinema and Television, the UK trade association for independent film, television, animation and interactive media companies.

Paired Spectrum Radio spectrum allocated in pairs, ie with one channel at a lower frequency and another at a higher frequency, such that one channel is received by the mobile phone and the other is used to transmit. Paired spectrum is used in certain mobile technical standards.

Pay-per-view A service offering single viewings of a specific film, programme or event, provided to consumers for a one-off fee.

Peak time The period during which: a radio station broadcasts its breakfast show and, on weekdays only, also its afternoon drive-time show; a television station broadcasts its early and mid-evening schedule, typically used by Ofcom to refer to the period between 18:00 and 22:30 each day (including weekends).

Peer-to-peer distribution The process of directly transferring information, services or products between users or devices that operate on the same hierarchical level.

PSB Public Service Broadcasting, or Public Service Broadcaster. The Communications Act in the UK defines the PSBs to include the BBC, ITV1, Channel 4, Five and S4C.

PVR See DVR.

Service bundling (or multi-play) A marketing term describing the packaging together of different communications services by organisations that traditionally only offered one or two of those services.

Service provider A provider of electronic communications services to third parties whether over its own network or otherwise.

SIM-only a monthly mobile contract which is sold without a handset.

Share (radio) Proportion of total listener hours, expressed as a percentage, attributable to one station within that station’s Total Survey Area.

Share (TV) Proportion of total TV viewing to a particular channel over a specified time, expressed as a percentage of total hours of viewing.

Simulcasting The broadcasting of a television or radio programme service on more than one transmission technology (e.g. FM and MW, DAB and FM, analogue and digital terrestrial television, digital terrestrial and satellite).

SME Small to Medium sized Enterprise. A company with fewer than 250 employees.

Spectrum Radio spectrum, ie the range of electronic frequencies suitable for communication, different frequencies of which are used in broadcasting, mobile communications, satellite communications and certain other activities, either under licensed use or where licence exemptions are permitted.

Streaming content Audio or video files sent in compressed form over the internet and consumed by the user as they arrive. Streaming is different to downloading, where content is saved on the user’s hard disk before the user accesses it.

Telecommunications, or ‘Telecoms’ Conveyance over distance of speech, music and other sounds, visual images or signals by electric, magnetic or electro-magnetic means.

Transmitter A device which amplifies an electrical signal at a frequency to be converted, by means of an aerial, into an electromagnetic wave (or radio wave). The term is commonly used to include other, attached devices, which impose a more simple signal onto the frequency, which is then sent as a radio wave. The term is sometimes also used to include the cable and aerial system referred to above, and indeed the whole electrical, electronic and physical system at the site of the transmitter.

TV over DSL/TV over Broadband A technology that allows viewers to access TV content – either in a linear programme schedule, or on-demand – using Internet Protocol via broadband services, either on a PC or (via a set-top box) on a TV set.

TVWF Television Without Frontiers. A range of provisions designed to achieve coordination of the legal, regulatory and administrative frameworks of European Union member states with respect to television broadcasting, adopted by the European Council in 1989 and amended in 1997.

UMTS Universal Mobile Telecommunications System. The 3G mobile technologies most commonly used in the UK and Europe.

Usage caps Monthly limits on the amount of data which broadband users can download, imposed by some ISPs.

UWB Ultra-wideband A technology developed to transfer large amounts of data wirelessly over short distances, typically less than ten metres.

VHF Very High Frequency The part of the spectrum between 30 MHz and 300 MHz. FM radio is broadcast on part of this band (87.6 MHz to 107.9 MHz) and DAB digital radio is broadcast on another (Band III: 217.5 MHz to 230 MHz in the UK, and over a wider range, but shared with TV services, elsewhere in Europe).

VoD Video on Demand A service or technology that enables TV viewers to watch programmes or films whenever they choose to, not restricted by a linear schedule. Also Near Video on Demand (NVoD), a service based on a linear schedule that is regularly repeated on multiple channels, usually at 15-minute intervals, so that viewers are never more than 15 minutes away from the start of the next transmission.

VoIP Voice over Internet Protocol. A technology that allows users to send calls using Internet Protocol, using either the public Internet or private IP networks.

Web 2.0 A perceived second generation of web-based communities and hosted services – such as social-networking sites and wikis, which facilitate collaboration and sharing between users.

WiFi hotspot A public location which provides access to the internet using WiFi technology.

WiMAX A wireless MAN (metropolitan area network) technology, based on the 802.16 standard. Available for both fixed and mobile data applications.

Source: Ofcom

Section 2.1 – Next Generation Access Networks

Some other countries (notably the developed economies in the Far East, the US metropolitan centres, urban France and the Netherlands) have taken an early lead in the deployment of next generation fibre-based or co-axial cable fixed networks. (Wireless technologies such as Long Term Evolution/ 4G and WiMax are also promising, but, within the constraints of available spectrum and devices are unlikely to be able to provide mass, very-high bandwidth services in the short term).

A number of other governments are including next generation networks in their infrastructure development plans. The further development of next generation digital networks is part of the new US Administration’s growth package; Germany has sought to combine a measure of regulatory and fiscal incentives to encourage its main telco to upgrade to fibre. Other governments are adopting innovative financial approaches to bring forward such upgrade investment. The Australian A$5 Billion public broadband development tender includes a public capital instrument with an unspecified interest coupon: bidders for the tender offer their own values for that coupon. The Portuguese government is offering a public line of credit – albeit at commercial rates – to accelerate investment in fibre.

In the UK last year the Government commissioned the Caio Review to consider the UK’s relative position and make recommendations.


The Caio Review In February 2008 the Government commissioned Francesco Caio (Vice-Chairman of Nomura International, and subsequently adviser to the Italian Government) to examine the barriers to investment in NGA in the UK. His six month review was based around discussions with stakeholders and review of existing evidence and analysis, and focussed on three main questions:

1) Is the delay in the development of NGA translating to a competitive disadvantage for UK businesses and UK citizens?

2) Will the market deliver an investment in NGA on its own, or should the Government intervene now through subsidies or a structural change in regulation to get the roll-out of NGA started?

3) Is there a role for the Government to play in the development of NGA infrastructure and, if so, what type of initiatives ought it to pursue?

In summary, the principal finding of the Caio review were that the short term case for a major government intervention was limited. First, drivers for investment in other countries were quite different in that the UK already enjoys high availability of current generation broadband, with good levels of take-up and a highly developed internet economy. Second, there were strong indications that the market was delivering investment in NGA, with Virgin Media and BT announcing plans for fibre roll-out. Third, despite the growth in internet traffic, there was little evidence that UK customers would suffer a short term detriment.

Caio did though warn against complacency, stressing that broadband was important to quality of life and the competitiveness of the country, and that investment was not assured, being vulnerable to economic conditions and other developments. The Government and Ofcom should therefore play an active leadership role in determining the effective deployment of NGA. Caio recommended four sets of actions:

1) Set out a framework for delivery of NGA, by defining the country’s ambition and vision of the future.

2) Launch a set of initiatives that do not distort the market but provide further momentum to the deployment of NGA. These included accelerating spectrum release, lowering build-out costs through better streetwork coordination and allowing overhead deployment, and supporting local open access network developments.

3) Establish a structured permanent benchmarking process to monitor the development of NGA in the UK and in relation to other countries.

4) Invest time and resources to identify remedies to adopt in case the market fails to deliver.


During the Caio review and since its publication, consumer and market developments have continued apace. Virgin Media is rolling out its new 50MB/s cable broadband service to 95% of its base during this year (Virgin Media’s network passes slightly more than 50% of UK homes). This service is offered to customers at £35 per month plus line rental. In July 2008, the Virgin Media CTO announced the intention to provide 200Mb/s by 2012.

BT Group plc announced in July 2008 its plans to invest £1.5bn in Next Generation Access networks over five years, of which £1bn was incremental to planned investment. (BT is already engaged in a major upgrade of its core network as part of the ‘21CN’ programme). Their announcement promised delivery of download speeds up to 40Mb/s to 10m homes by 2010. BT has stated that the deployment will involve a mix of fibre-to-the-home and fibre-to-the-cabinet solutions. This investment was identified as contingent on certain regulatory decisions, such as the rate of return on capital and rules on network access for BT’s competitors.

BT announced in October 2008 that Muswell Hill in north London and Whitchurch in South Glamorgan would be first sites for deployment of fibre-to-the-cabinet, with the trials involving up to 15,000 customers in each exchange. Work in Ebbsfleet, where new-build properties are being equipped with fibre-to-the-home, is ongoing.

In addition there is a new breed of small, entrepreneurial companies offering Next Generation Broadband using a variety of different technology and innovation approaches. They sometimes using primary infrastructure that has not traditionally been used for communications networks (in the same way that Energis, now part of Cable & Wireless, used electricity and railway infrastructure for their core Business-to-Business network).

Competing NGA infrastructures can drive down prices. But they can also drive availability, particularly as mobile operators seeks to offer users the additional benefits of mobility at increasingly higher speeds, and make available national offers which fixed line players have to counter.

If these investments are carried to completion, we can reasonably expect at least half of the UK population to have access to NGA services and possibly a periphery around that- perhaps as much as 60 per cent or even more.

The Government welcomes these initial investments and will continue to look, in turn, at what more can be done with industry to provide a framework that is supportive of those willing to engage their capital to establish enduring networks for the future.

In some countries, regulators and governments have developed NGA strategies based on ‘regulatory forbearance’. This means encouraging investment by allowing operators to construct monopoly access networks, with no regulation to allow their competitors access to that network. While we are not persuaded by the case for such absolute regulatory forbearance, the Government firmly believes that, where returns must be regulated, higher risk infrastructure investment justifies higher rates of return. It is welcome that Ofcom recognises that its regulatory framework needs to reflect that principle.

Unlike the current generation of broadband which flows off an already ubiquitous, sunk network (both physically and in cost terms), every additional home or business connected to Next Generation fixed networks represents new network build. This traditionally has a long (7-10 year) payback period, even allowing for uncertainties in the market, competitor decisions, and consumer take-up.

We cannot now know the exact percentage of homes to which the market, with current incentives, will roll out Next Generation broadband. But as a nation the UK will need widespread Next Generation Access networks by the middle of the next decade, even if they do not become universal for some time after that. We should start to plan now and therefore return to this challenge later in this section.

Growing consumer demand requires at least the current level of investment which the market is currently promising to spend on new network capability in core, backhaul and access networks. That demand has accelerated over the past year. The UK’s current network infrastructure is beginning to be tested by consumer demand for real-time, streamed access rather than downloads, as shown by the higher than expected use of video sites such as the iPlayer, which went from nothing to 41m programme requests per month within a year[1] .

The UK has enjoyed a sustained period of development of its first generation broadband network, with low prices and investment in the copper network to deliver good levels of service. But the UK might soon reach a stress-point at which the ability of that network to deliver further sustained improvements is strained.

Much of the debate around next generation networks confuses two separate issues. On the one hand, there are apparently exciting maximum speeds of 50 Mbps, 100 Mbps or more, that serve as national or corporate headline symbols in the broadband world. On the other hand, most users experience average speeds that do not match the broadband headline claims. To use an analogy with transport infrastructure, it is akin to the difference between a car’s theoretical top speed and the length of time a journey actually takes and whether you encounter any traffic jams on route.

At this stage, demand for services requiring maximum speeds of 100Mbps is very uncertain. But between now and 2012 demand for average speeds of 20Mbps is likely.

There are already the early signs of congestion in first generation broadband, particularly for video use in peak times. This is most noticeable in the shared parts of the fixed networks (in access and backhaul). BT’s 21st Century Network programme will play a part in upgrading the network, but it is still reasonable to expect that congestion will become more acute as more people make increasing use of high-bandwidth applications. It will also be particularly acute in small town and rural areas, not served by cable and who already have much lower average speeds than dense urban areas.

These factors have an important bearing on how the market evolves next generation networks. A very high proportion of the costs involved arise from primary infrastructure, i.e. digging up the streets to install fibre in existing ducts or creating new ducts where the current network is inadequate.

In some other countries, the emphasis has been on fibre-to-the-home (ftth). In new building developments, this is evidently sensible: essentially the same costs would be incurred whether fibre or copper were installed. But for the majority of existing urban households and small/medium-sized businesses upgrading the network to fibre from the digital exchange to the street cabinet may well be the sensible step for many years to come. It could involve less disruption and substantially lower cost. The Broadband Stakeholders’ Group’s research shows that this could achieve national coverage of next generation networks that would provide the desired 20Mbps average speeds for about one fifth of national fibre to the home coverage (£5Bn versus £25Bn).

Against this market and consumer backdrop, the Government remains of the view that its key role is in helping the market in the timely delivery of upgraded network capability.

But this should not lead to a sterile debate about intervention versus laissez faire. The Government and public policy already intervenes in many ways: through the sectoral regulatory framework, as a purchaser of goods and services, as the ultimate guarantor of the financial and credit system, as a significant deliverer of goods and services to Britain’s citizens, and through the incentives or disincentive signals that the tax, rating and wider framework send out.

The developments, both in the domestic UK market and internationally, over the past year since the Caio Review started have tilted the balance between the two strands within the Review’s conclusions- watching and leading- towards the latter. The existing network will meet many users’ needs for some time to come. But if a substantive planning cycle for material network upgrade is not launched soon, then the UK will not have the necessary infrastructure in place when it needs it.

ACTION 1

We will establish a Government-led strategy group to assess the necessary demand side, supply-side and regulatory measures to underpin existing market-led investment plans, and to remove barriers to the timely rollout, beyond those declared plans, to maximise market-led coverage of Next Generation broadband. This Strategy Group will, by the time of the final Digital Britain Report, assess the case for how far market-led investment by Virgin Media, BT Group plc and new network enterprises will take the UK in terms of roll-out and likely take-up; and whether any contingency measures, as recommended by the Caio review, are necessary.

Secondly, the Government recognises the importance of a regulatory framework that provides predictability and is supportive of investment. Assessment of the right regulatory approach is for Ofcom as independent regulator, but the Government needs to ensure that Ofcom has the appropriate powers and duties to deliver the right balance between investment and competition.

Ofcom has set out clear regulatory principles, consistent with market-led development. Ofcom is also consulting on options for ensuring next generation network competition. Options range from a wholesale product provided by BT to competitors to direct access to the electronic equipment in BT’s physical infrastructure or indeed to the ducts themselves. Wholesale Ethernet products allow a much greater degree of product differentiation, and hence competition, than first generation broadband wholesale products.

Ofcom’s competitive remedies are focused, in fixed line, on BT in those parts of the network where BT has Significant Market Power. The Government notes that there is a range of other providers who also have ducts and other primary infrastructure.

ACTION 2

Between now and the full Digital Britain Report, the Government will, while recognising existing investments in infrastructure, work with the main operators and others to remove barriers to the development of a wider wholesale market in access to ducts and other primary infrastructure.

Internet Service Providers can take action to manage the flow of data – the traffic – on their networks to retain levels of service to users or for other reasons. The concept of so-called ‘net neutrality’, requires those managing a network to refrain from taking action to manage traffic on that network. It also prevents giving to the delivery of any one service preference over the delivery of others. Net neutrality is sometimes cited by various parties in defence of internet freedom, innovation and consumer choice. The debate over possible legislation in pursuit of this goal has been stronger in the US than in the UK. Ofcom has in the past acknowledged the claims in the debate but have also acknowledged that ISPs might in future wish to offer guaranteed service levels to content providers in exchange for increased fees. In turn this could lead to differentiation of offers and promote investment in higher-speed access networks. Net neutrality regulation might prevent this sort of innovation.

Ofcom has stated that provided consumers are properly informed, such new business models could be an important part of the investment case for Next Generation Access, provided consumers are properly informed.

On the same basis, the Government has yet to see a case for legislation in favour of net neutrality. In consequence, unless Ofcom find network operators or ISPs to have Significant Market Power and justify intervention on competition grounds, traffic management will not be prevented.

In terms of the wider regulatory framework, the Government accepts the detailed recommendations of the Caio Review.

There is a range of supply side measures recommended by Caio now underway, including:

* Development of a consultation on relaxing constraints on the deployment of overhead lines;

* Ofcom has set out the framework for the deployment of Next Generation Access in new building developments; and

* The Government is working to develop a publicly available specification to facilitate installation of NGA in new build properties as standard.

Caio also noted that Non-Domestic Rates add to the costs of development, but recognised that this would be true of any property tax. He said that lack of clarity about the potential business rates liability could add to uncertainty for new investors. He recommended that the Valuation Office Agency should provide updated and detailed guidance on the application of business rates to fibre. The Government is pleased that this has now been done. The guidance confirms that the pioneering allowance which has been applied for Cable TV networks will be similarly applied to investment in NGA and remain so for the period of the next valuation list (i.e. until 2015).

ACTION 3

The Valuation Office Agency has provided new, clear guidance which addresses the problem identified by Francesco Caio in his report, and will ensure that they respond to any queries from existing and new investors and maintain clear, helpful guidance. For its part, the Government will ensure that the guidance is widely understood by potential investors.

The Government is not persuaded that there is a case now for widespread UK-wide public subsidy for Next Generation Network deployment, since such widespread subsidy could simply duplicate existing private sector investment plans or indeed chill such plans. However, as suggested above, a significant proportion of households will fall into the group between current market-led planned deployment and the ‘last few percent’ of households. This gap reflects the difference between a widespread next generation broadband network, desirable for national innovation, efficiency and productivity gains, as opposed to, in the very long-term, universal access to the next generation network for reasons of fairness and equity.

ACTION 4

We will, by the time of the final Digital Britain Report, have considered the value for money case for whether public incentives have a part to play in enabling further next generation broadband deployment, beyond current market-led initiatives.

The Caio Report also recognised that localised open-access models of broadband deployment had a potentially important role to play in Next Generation roll-out.

This is particularly true when a defined and relatively stable local community can be engaged in committing to demand for such roll-out. In the Netherlands, the OnsNet project in Neunen has direct commitment from a high proportion of residents in a local community to next generation broadband. This significantly alters the economics by
removing uncertainties over take-up. The issue then becomes long-term, stable finance.

A soft version of this model was successfully deployed by BT in the later stages of the roll out of first generation broadband to more rural communities. It has also been successfully deployed by organisations like the Community Broadband Network.

Local Government and Regional Development Agencies too are working on broader roll-out of next generation networks as a central part of local regeneration and economic development strategies.


COMMUNITY BROADBAND. The Community Broadband Network is working with a range of groups across the UK, with a varying degree of regional development agency and local government support. Together, they can provide evidence of useful models for development of broadband beyond the plans of major telcos.

Alston Fibremoor

Alston Cybermoor is a localised community project in Cumbria which aims to provide a fibre-to-the-home network in the most sparsely-populated parish in England. A local project to obtain first-generation broadband led to the creation of Cybermoor, among the first community-run broadband projects in the UK. Cybermoor is now looking to maintain their pioneering position by investigating the opportunities for fibre-optic technologies. By taking an intelligent approach to network design, financing and harnessing the power of the local community to drive take-up, Cybermoor can become Fibremoor at a cost well below usual estimates for such rural locations.

Digging started in January 2009.

West Whitlawburn Housing Co-operative

West Whitlawburn Housing Co-operative (WWHC) is a progressive social housing provider on the outskirts of Glasgow. It is embarking on a project to build a further 100 new homes alongside their existing flats, and is keen to offer their tenants the kinds of services being enjoyed by their counterparts in mainland Europe.

WWHC has appointed the Community Broadband Network to design and deliver a solution for new homes with the aim of fitting it to the existing homes soon after the building work is complete. WWHC set up a new co-op, Whitcomm, to organise the services. The fibre installation is a comparatively small percentage of the overall new build costs, funded by a mix of public and private financing.

The first fibre connections go live in February 2009.


The Caio Report rightly pointed out the key risk of such local developments: that we could see the emergence of unrelated and incompatible ‘islands of connectivity’. If local developments are to form the nuclei of a connected Britain beyond the point that the market will serve, they need interoperability and common standards.

An established set of standards could also provide ready-made template solutions of best practice, which local communities could adopt off-the-shelf rather than each having to start from scratch. This could, in turn, provide further momentum to local self-help schemes, in which the public sector needs play only a small part.

The Government is committed to working with community and local groups to develop interoperability and best practice standards to unite localised NGA projects.

ACTION 5

The Government will help implement the Community Broadband Network’s proposals for an umbrella body to bring together all the local and community networks and provide them with technical and advisory support.

Section 1 – Introduction and Executive Summary

Around the world digital and broadband technologies are reshaping our Communications, Entertainment, Information and Knowledge industries, the wider economy, and the way of life for all of us. We are at a point of transformation.  The success of our manufacturing and services industries will increasingly be defined by their ability to use and develop digital technologies.  A successful Britain must be a Digital Britain.

Digital technology has led to a quiet revolution over the past decade in our lives at work, at home and at leisure. Many of us now take for granted a world of constant communication; of large-scale data transfer from home to work and vice versa, leading to new, more transport-efficient and family-friendly patterns of working; hundreds of television and radio channels; user-generated content; instant connectedness with virtual communities of interest and friendship; and keeping extended family networks in touch with images as well as words.

The Communications Sector is one of the three largest sectors in our economy alongside energy and financial services. The UK’s digital economy accounts for around 8% of GDP. It has been one of the fastest growing successes of the past decade. We pioneered digital television and radio and have led the way in a national switchover programme. Our take up of first generation broadband has grown faster than that of almost all the other major economies. Britain has the highest proportion of internet advertising of any developed economy. By 2012 £1 in every £5 of all new commerce in this country will be online.

More importantly, the digital economy underpins our whole economy and builds our national competitiveness. Our readiness to adopt digital technology has driven productivity gains throughout our wider economy. Over the last ten years the UK has been consistently closing its historic productivity gap with the other leading European economies, based largely on our take-up and adoption of digital technology.

But our productivity still lags well behind the USA and we face new challenges from the innovative companies of the successful Asian economies. At their best, they combine fierce competition, providing innovation and consumer services, with a regulatory framework that balances the value of investment in the next generation of technologies against the benefits for the consumer of a competitive market place.

So Britain’s competitive position as a user and producer of digital technology cannot be taken for granted. In the USA, the development of the digital economy, deployment of modern networks and universal broadband internet access are a central part of the new Administration’s programme.  The French Government has launched an ambitious reform strategy for their Communications Sector.  The European Commission’s global league table of digital adoption, skills and use shows that the UK, having been in the top seven earlier in the decade, has slipped to twelfth place.

Against this backdrop, this report assesses the UK’s readiness fully to exploit the dramatic shift to digital technology as the basis of huge parts of our economy and private lives. This revolution is only a decade old – still in its infancy. Our demands and expectations of it will rise at an accelerating pace. Are we positioned to meet those demands and expectations?

The first, crucial conclusion of the analysis we have done shows that, as a country, we must ensure that our wired and wireless communications and broadcasting networks can meet the demands of a modern knowledge-based economy. Much work has already been undertaken, but over the next five years we will need to upgrade these networks in order to maintain our position and meet our ambitions.

This makes the need for an active and strategic approach from government indispensable if we are to close the gap. We need to plan now, identify the market failures that are standing in the way of a full roll out of digital infrastructure in the UK, and act swiftly in Government to help the market in the timely delivery of the high-capability infrastructure we will need. This industrial activism from government will be critical to ensuring that the UK gets the most out of the digital economy.


The growing global focus on digital technology President Obama’s technology-based American presidential campaign changed the face of US elections and the new President has made it clear that he sees both technology and a strong communications infrastructure as vital to economic recovery and growth. This includes a radical approach to the deployment of a modern communications infrastructure, including redefining universal service to extend its scope to broadband and unleashing the power of the wireless radio spectrum.

The President’s digital ambition is being replicated across the globe. The French Government has recently launched its France Numerique 2012 plan, an ambitious communications sector strategy designed to strengthen France’s digital position and enhance its broader competitiveness at a time of global economic slowdown and crisis. The message laid out in the plan is clear: the digital economy is the most dynamic sector in the world and as the global recession bites, it is essential to nurture those parts of the economy that can generate growth potential and jobs.


This is not simply a question of economic competitiveness, but also of fairness. We are at the point of technology development where we need a programme to ensure that everyone can connect to the digital economy, that its benefits and advantages are available to all. This means ensuring that all have access to the skills to participate effectively; and that the content and services available give everyone a good reason to take part.

The digital society offers us, as citizens, increased access to information, participation and influence, not least in the democratic process – the recent Presidential Election in the USA was the first to be decided as much online as offline. In addition to news and democratic participation, the digital world gives individuals scope for a broader and richer range of public service content than ever before, that truly informs and educates as well as entertains.

The necessary education, skills and media literacy programmes to allow everyone in society to benefit from the digital revolution will be a central part of the Digital Britain work and key to our success. We must ensure that being digital is within the grasp of everyone. If we do not, we risk leaving significant parts of our society disenfranchised and permanently behind the mainstream. In so doing, we would fail to secure the full potential of these technologies for our country.

It is important for the UK that we enjoy content over digital networks that relates to our culture and experiences as a society and informs us as citizens in a democracy. In practice, this means content generated in the UK for UK consumers, and plural sources of informed, accurate and impartial news, as well as of informed comment and analysis. The market will always provide some of this content, but we need to decide what else we require, and make policy decisions to achieve that. What do we, as a society, expect and require, and what institutions and policies will best deliver it?

Today, Britain has a range of institutions and interventions mostly designed for the analogue age. To date, only the BBC has the reach, the strategic and operational capability, and the funding to be a provider of such content at scale across the digital landscape. In this interim report, we examine the scope for other modern interventions that could provide for plural British digital content and the possibility of a new organisation of the scale and reach needed for the multi-media, multi-platform digital world, able to work alongside the BBC but with a distinct role.

At the same time, we need to ensure that Britain is well positioned to take advantage of the opportunities around innovation in new media content. Our track record in creativity and technical innovation in existing media provides an excellent base, but this needs to be married to development of business models that enable content creators to flourish on new platforms. We must also have the research and development programmes that will help us maintain our position.

For us as a society, digital technology also offers the prospect of more effective delivery of wider public services in terms of quality of service, connectivity and reach for the individual – as users of online services today, from NHS Direct to the DVLA’s Car Tax Renewal Service, can attest.

Equally important, the digital society can offer more efficient public service delivery. This will be crucial in an era of very tight constraints on public spending in the years to come, with an additional £5m of efficiences announced in the 2008 Pre-Budget Report. Using the money in the service rather than its delivery is a major benefit for both the user and the taxpayer.

Delivering Digital Britain will require an ambitious and clear strategic vision from Government and a new and stronger sense of co-operation between Government, regulators and industry. We will play our part to ensure open and effective government, including ensuring, through bodies such as the Information Age Partnership, Government and industry have regular, open and constructive fora for discussion.


The Information Age Partnership. The Information Age Partnership (IAP) is a partnership for action between industry and Government, comprising Ministers and Chief Executives of the UK’s leading IT, Electronics, Communications and Content companies.

The purpose of the IAP is to ensure that ICT is effectively deployed to accelerate innovation and productivity growth across the economy and to impact directly on the priorities of small and medium sized businesses. This helps the UK to take maximum global advantage of the technological, economic and political developments that characterise the information age and can drive the UK’s economic recovery.

We believe that the Information Age Partnership will become an even more important and valuable forum for engagement between Government and industry, with a mission to ensure that the promise of Digital Britain is realised.


We need a comprehensive programme for Digital Britain: a programme that has five objectives for 2012 which drive the analysis and proposals in this Interim Report.


Digital Britain: Five objectives

* Upgrading and modernising our digital networks – wired, wireless and broadcast – so that Britain has an infrastructure that enables it to remain globally competitive in the digital world;

* A dynamic investment climate for UK digital content, applications and services, that makes the UK an attractive place for both domestic and inward investment in our digital economy;

* UK content for UK users: content of quality and scale that serves the interests, experiences and needs of all UK citizens; in particular impartial news, comment and analysis;

* Fairness and access for all: universal availability coupled with the skills and digital literacy to enable near-universal participation in the digital economy and digital society; and

* Developing the infrastructure, skills and take-up to enable the widespread online delivery of public services and business interface with Government.


Readers of this interim report will see that there are varying levels of detail and analysis in the different sections of the report. This is inevitable in an interim report and reflects the fact that there are some areas, where the problems are pressing, where existing knowledge of the issues, informed in particular by previous reviews and the work of Ofcom among others, have allowed us to move forward faster in our thinking and policy development. There are areas where this interim report reflects emerging findings; and those areas where we need to undertake much wider consultation and consideration, including across Government, before we bring forward detailed recommendations to provide a more comprehensive programme for Digital Britain. The process to date has been far from exhaustive. There are many aspects of this vital sector and its wider linkages to our economy and society that we only touch on – from smart grid technology to the links between the Knowledge Economy and a Low Carbon Economy, to the specifics of the next generation delivery of public services online.

Based on the five objectives above the main actions set out in this report are as follows:

Digital Networks

In relation to Next Generation Access Networks, we propose a number of specific actions:

ACTION 1

We will establish a Government-led strategy group to assess the necessary demand-side, supply-side and regulatory measures to underpin existing market-led investment plans, and to remove barriers to the timely rollout, beyond those declared plans, to maximise market-led coverage of Next Generation broadband. This Strategy Group will, by the time of the final Digital Britain Report, assess the case for how far market-led investment by Virgin Media, BT Group plc and new network enterprises will take the UK in terms of roll-out and likely take-up; and whether any contingency measures, as recommended by the Caio review, are necessary.

ACTION 2

Between now and the final Digital Britain Report, the Government will, while recognising existing investments in infrastructure, work with the main operators and others to remove barriers to the development of a wider wholesale market in access to ducts and other primary infrastructure.

ACTION 3

The Valuation Office Agency has provided new, clear guidance which addresses the problem of clarity over business rates identified by Francesco Caio in his report, and will ensure that they respond to any queries from existing and new investors and maintain clear, helpful guidance. For its part, the Government will ensure that the guidance is widely understood by potential investors.

ACTION 4

We will, by the time of the final Digital Britain Report, have considered the value for money case for whether public incentives have a part to play in enabling further next generation broadband deployment, beyond current market-led initiatives.

ACTION 5

The Government will help implement the Community Broadband Network’s proposals for an umbrella body to bring together all the local and community networks and provide them with technical and advisory support.

In relation to existing and Next Generation Mobile Wireless Networks:

ACTION 6

We are specifying a Wireless Radio Spectrum Modernisation Programme consisting of five elements:

a.   Resolving the future of existing 2G radio spectrum through a structured framework, allowing existing operators to re-align their existing holdings, re-use the spectrum and start the move to next generation mobile services. This must be achieved whilst maintaining a competitive market. If this can be done, the economic value of the spectrum would be enhanced. Existing administered incentive pricing (AIP) levels would be adjusted to reflect that enhancement. The Government believes that an industry-agreed set of radio spectrum trades could represent a better and quicker solution than an imposed realignment. There is an opportunity for industry to agree a way forward by the end of April 2009. In the absence of an industry-agreed trading solution by then, Government will support an imposed solution.

b.   Making available more radio spectrum suitable for next generation mobile services. Ofcom has proposed the release of the so-called 3G expansion band at 2.6GHz. The Government will support proposals from Ofcom to play a key role in a pan-European alignment of the Digital Dividend Review Spectrum (the so-called Channel 61-69 band), being released by the progressive switchover from analogue to digital broadcasting, pioneered by the UK. This will free up radio spectrum particularly valuable for next generation mobile services.

c.   Greater investment certainty for existing 3G operators: The Government wishes to encourage the maximum commercially-sensible investment in network capacity and coverage. But the further into a fixed term licence one goes the greater the disincentive to invest. We want to resolve this issue now as part of the structured framework. As part of the structured trading framework existing time-limited licences could be made indefinite and subject instead to AIP beyond the end of the current term. If this were achieved the Government would look to ensure that the AIP then set reflected the spectrum’s full economic value and hence would capture over time the return equivalent to the proceeds that would have been realised in the market from an auction for a licence of the same period.

d.   Greater network sharing: the Government and Ofcom will consider further network sharing, spectrum or carrier-sharing proposals from the operators, particularly where these can lead to greater coverage and are part of the mobile operator’s contribution to a broadband universal service commitment.

e.   Commitments by the mobile operators to push out the coverage of mobile broadband eventually to replicate 2G coverage and mark their significant contribution to the broadband universal service commitment.

In relation to Digital Television Networks:

ACTION 7

We will consider at what point and at what cost the standard offer provided by the Digital Television Switchover Help Scheme could have a return path capability, and we will ensure that such capability is available as an option.

ACTION 8

We will examine how the marketing and communications activity around Digital Switchover could be enhanced to use the region-by-region programme of publicly funded information and advice on one form of digital transition to provide impartial information on wider opportunities of digital beyond digital broadcast television.

In relation to Digital Radio Networks:

ACTION 9

We will take action to support DAB digital radio in seven areas:

a.   We are making a clear statement of Government and policy commitment to enabling DAB to be a primary distribution network for radio;

b.   We will create a plan for digital migration of radio, which the Government intends to put in place once the following criteria have been met:

-     When 50% of radio listening is digital;

-     When national DAB coverage is comparable to FM coverage, and local DAB reaches 90% of population and all major roads.

c.   We will create a Digital Radio Delivery Group which includes the retailers, the Transmission Networks, the BBC, the Commercial Radio Companies, the Car Manufacturers, consumer representatives and the device manufacturers, whose role would be to increase the attractiveness, availability and affordability of DAB and to advise on the Digital Migration Plan.

d.   We will work with the BBC to explore how they could extend their digital radio coverage to replicate at least current FM analogue coverage.

e.   As recommended by the Digital Radio Working Group, we will conduct a cost-benefit analysis of digital migration.

f.    We will consult on new legislation to allow a one-off five-year extension of existing community radio licences, to bring them in line with other radio licences and recognise the important role they have in delivering social gain. We also intend to re-consider the rationale for the current restriction of 50% of funding from any one source.

g.   We will commission an independent expert examination of the economic viability, continuing social contribution of, and most effective delivery methods for, local radio services and the relevance of the existing localness legislation.

Digital Content

In relation to the Economics of Digital Content:

ACTION 10

In the final report we will examine measures needed to address the challenges for digital content in more detail, including opportunities for providing further support to foster UK creative ambition and alternative funding mechanisms to advertising revenues.

In relation to Rights and Distribution:

ACTION 11

By the time the final Digital Britain Report is published the Government will have explored with interested parties the potential for a Rights Agency to bring industry together to agree how to provide incentives for legal use of copyright material; work together to prevent unlawful use by consumers which infringes civil copyright law; and enable technical copyright-support solutions that work for both consumers and content creators. The Government also welcomes other suggestions on how these objectives should be achieved.

ACTION 12

Before the final Digital Britain Report is published we will explore with both distributors and rights-holders their willingness to fund, through a modest and proportionate contribution, such a new approach to civil enforcement of copyright (within the legal frameworks applying to electronic commerce, copyright, data protection and privacy) to facilitate and co-ordinate an industry response to this challenge.  It will be important to ensure that this approach covers the need for innovative legitimate services to meet consumer demand, and education and information activity to educate consumers in fair and appropriate uses of copyrighted material as well as enforcement and prevention work.

ACTION 13

Our response to the consultation on peer-to-peer file sharing sets out our intention to legislate, requiring ISPs to notify alleged infringers of rights (subject to reasonable levels of proof from rights-holders) that their conduct is unlawful. We also intend to require ISPs to collect anonymised information on serious repeat infringers (derived from their notification activities), to be made available to rights-holders together with personal details on receipt of a court order. We intend to consult on this approach shortly, setting out our proposals in detail.

In relation to the provision of Original UK Content:

ACTION 14

To inform whether any change to the merger regime is yet desirable or necessary in relation to the local and regional media sector, the Government will invite the OFT, together with Ofcom and other interested parties, to undertake an exploratory review across the local and regional media sector and make appropriate recommendations.

ACTION 15

The existing Terms of Trade between the independent producers and broadcasters have worked well. In light of new entrants to the market, new business models and new distribution channels, it makes sense to have a forward look at how the relationship between independent producers and those who commission their ideas could evolve. This review will focus on the appropriate rights holding agreements and definitions required for a multi-platform digital future, on the overall health of the sector and on continuing to ensure that viewers, listeners and users get the best and most innovative content and programming.

ACTION 16

In the final Digital Britain Report, we will establish whether a long-term and sustainable second public service organisation providing competition for quality to the BBC can be defined and designed, drawing in part on Channel 4’s assets and a re-cast remit. It would be a body with public service at its heart, but one which is able to develop flexible and innovative partnerships with the wider private and public sector. While it makes sense to begin by looking at public sector bodies- Channel 4 and BBC Worldwide- the Government is currently evaluating a range of options and organisational solutions for achieving such an outcome.

Universal Connectivity

In relation to Network Universal Connectivity on Digital Networks:

ACTION 17

We will develop plans for a digital Universal Service Commitment to be effective by 2012, delivered by a mixture of fixed and mobile, wired and wireless means. Subject to further study of the costs and benefits, we will set out our plans for the level of service which we believe should be universal. We anticipate this consideration will include options up to 2Mb/s.

ACTION 18

We will develop detailed proposals for the design and operation of a new, more broadly-based scheme to fund the Universal Service Commitment for the fully digital age – including who should contribute and its governance and accountability structures.

In relation to the take-up of universally available broadband:

ACTION 19

We will encourage the development of public service champions of universal take-up. The Digital Inclusion Action Plan recommended the appointment of a Digital Inclusion Champion and expert taskforce to drive the Government’s work on digital inclusion. Clearly, the work of the Champion will be important in encouraging take-up.

ACTION 20

We are inviting the BBC to play a leading role, just as it has in digital broadcast, through marketing, cross-promotion and provision of content to drive interest in taking up broadband. With other public service organisations, the BBC can drive the development of platforms with open standards available to all content providers and device manufacturers alike.

ACTION 21

A Public Service Delivery plan: we commit to ensure that public services online are designed for ease of use by the widest range of citizens, taking advantage of the widespread uptake of broadband to offer an improved customer experience and encourage the shift to online channels in delivery and service support.

Equipping everyone to benefit from Digital Britain

In relation to Digital Media Literacy:

ACTION 22

The current statutory and specific remit on Media Literacy is contained within s.11 of the Communications Act 2003. As this report makes clear, since 2003 there have been significant market changes in the availability of digital technologies and how they are used. We will ask Ofcom to make an assessment of its current responsibilities in relation to media literacy and, working with the BBC and others, to recommend a new definition and ambition for a National Media Literacy Plan.

This interim report sets out the background to these actions and the analysis on which they are based, as well as providing more detail on how we intend to fulfil them.

I am grateful to the Expert Advisers on the Steering Board and the many stakeholders who have given so generously of their time to produce these emerging findings and proposals and to the project team who have worked tirelessly since last Autumn.